Privacy and Cookie Policy

Privacy Policy

We highly value the trust you have bestowed upon Electronics Bazaar (EB) and its affiliates/service partners. Therefore, we adhere to the highest standards in maintaining the privacy of secured transactions and customer information. Our practices for gathering and disseminating information are outlined below. Please note that this policy is subject to change at any time without notice. Therefore, customers are encouraged to periodically review this policy to stay informed of any updates. EB and its website ("Website") are committed to providing privacy protection and take all necessary measures to safeguard the sensitive personal data or information shared by users/customers during registration or transactions with us.

Applicability of the Privacy Policy This Privacy Policy applies to and its employees, staff, and team members who collect, possess, use, process, record, store, transfer, disclose, deal with, handle, and receive sensitive personal data or information of users/customers. It outlines the personal data or information we collect about you, the purpose of collection, storage, and usage of such data or information, to whom it may be disclosed or transferred, and how we protect your privacy.

Collection of Personally Identifiable and Demographic Information:

We gather personally identifiable and demographic information when you:

  • Create an account with EB or during the registration process or while engaging in any transaction, or when placing an order for products with EB or on its website. While certain sections of our website can be browsed without registration, activities like placing an order require registration, which entails providing personal information.
  • Utilize our services, including our website or the Electronics Bazaar app.
  • Request quotes, support, information, or access to our materials, including product and service information.
  • Download content, software, or software updates from our website.
  • Subscribe to newsletters, promotional emails, alerts, updates, or other materials.
  • Register for contests, seminars, webinars, or other events or offers.
  • Provide details in the "Contact Us" section.

Personally Identifiable and Demographic Information" includes but is not limited to: your full name (including first and last name), encrypted password, email addresses, mobile phone numbers, photographs, bank account details, home address, correspondence address, ZIP/postal code, demographic data (such as age, gender, occupation, date of birth, education), interests, preferences, opinions about our products/services or website, visitation frequency to our website or specific pages, purchased items/products, loyalty points, notifications, etc.

Reasonable Use of Collected Data/Information: We may utilize your personal or demographic data to send you various offers based on your previous orders and interests, or to provide requested services. However, we will offer you an opt-out option as detailed in clause 10 of this policy, regarding the extent to which we use your personal information for marketing purposes.

Your personal information may also be used to:

  • Resolve disputes and troubleshoot problems.
  • Ensure a safe service environment.
  • Collect dues owed.
  • Gauge consumer interest in our products and services.
  • Inform you about online and offline offers, products, services, and updates.
  • Personalize your experience.
  • Detect and protect against errors, fraud, and other criminal activities.
  • Enforce our terms and conditions.
  • Perform continuous improvement by collecting, analyzing, and updating customer or user personal and profile data.

In online transactions, your IP address is used to diagnose server problems and manage our website, as well as to help identify you and gather broad demographic information. Occasionally, we may request that you complete optional online or offline surveys, which may require contact and demographic information. We use this data to enhance your website experience, improve our services, or provide content tailored to your interests or preferences.

During transactions with EB, we do not collect financial information such as credit card or debit card details.

Purpose of Information/Data Collection:

  • Business Activities: This includes processing your orders, fulfilling transaction requests, and delivering goods, information, and services as requested by you or in response to other service-related inquiries.
  • Management of Client Contact Details: We collect and update client contact details to administer and develop our business relationship with you. This includes providing information about products or services that you request from us or that may be of interest to you.

In addition to sensitive personal data, we may utilize technology or devices such as "cookies" to collect information when your web browser accesses our website. A "cookie" is a small piece of information stored by a web server on a web browser, allowing it to be retrieved later from that browser. Cookies are beneficial for enabling the browser to recall information specific to a given user. Our website places both permanent and temporary cookies on your computer's hard drive. These cookies do not contain any of your personally identifiable information.

By tracking cookies, we can monitor products and gather data that may be used to enhance our website, as well as for marketing and promotional purposes

Policy Updates:

We retain the right to modify, amend, alter, add, or update this policy at any time without prior notification. Changes to the policy will be promptly published on our website, with such modifications taking immediate effect. Any updated policy will supersede the previous one from the effective date of implementation, and such changes will become effective immediately upon posting on our website. We welcome your feedback and suggestions, which can be submitted to our email address.

In the event of any ambiguity, the definitions established under the IT Act shall be applicable.

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