Frequently Asked Questions

Type of Products

What are refurbished laptops & desktops?

The answer to this question is another question. How is a refurbished laptop different from "used" laptop or desktop? A "used" laptop/desktop does not undergo any process or inspection, whereas a refurbished is brought in our facility, tested, repaired if needed, quality checked, packed with 1 Year Replacement Warranty & compatible accessories and dispatched. It is a value product at amazing price.

What are open box laptops?

Open boxes are customer returns, the products are not “used” by customers, a customer may order a brand new product receive it & later change their mind and give the opened product back.

The returned open box product under goes quality check and is usually sold with original box, accessories & left original brand warranty, this product also has a great price advantage

What are brand refurbished laptops?

Brand refurbished laptops are laptop that are refurbished by original brand manufacturer and the warranty support is given by original brand as well, again this is a value buy.


How to Register on Electronics Bazaar?

Click on the "Log in/Sign Up" tab on the top left side of the home page and fill in the required details to create a new account.

Guest User: You can seamlessly place your order as a guest user.

You just need to log in, add the product to your cart and proceed to checkout to place your orders.

Forgot Password or Change your Password?

Click on the "Log in/Sign Up" tab on the top left side of the home page.

Below the login button, click on the “Forgot your password?” option and enter your registered email ID.

An email will be sent to the registered email ID with the link to reset your password.

Clicking on the link will redirect you to "Reset Your Password"

Please enter the "New Password" and "Confirm Password"

Your Password will be changed!!

Can I Change the registered email id and how?

Yes. Registered email id can be changed or updated at any point of time by simply following these steps:

Log in with your old email id and password, update your email for future communication. All the communication will be sent on the new / updated email id.

How to change my Communication Address in Account detail?

Registered users can "Log In" and can change their Communication Address. Users can also update their latest Communication Address at the time of purchase.

What are my payment options?

Online purchases made easy and secure with a selection of payment options, including Credit Card, Debit Card, Net Banking, EMI, Cash on Delivery, Wallets, and IVR (Option of booking your product by calling our customer care team).

Is buying online safe?

Our website is "Geotrust Certified" to protect your transactions when you're shopping online.

Any personal information you disclose to us is handled with the strictest confidence in accordance with our Privacy Policy.

What is the 'CVV'?

On MasterCard or Visa, the CVV is the last 3 digits on the back of the card.

What are the benefits of registering with

View and track your order; check your purchase history; save products of interest to your Wish List; write your own product reviews and ratings; and update your personal details.

What happens after I have completed payment online successfully?

After you place an order with us, you'll receive an order confirmation email / SMS with the details of your order, followed by a tax invoice for proof of your purchase. For any queries regarding your purchase, please contact our customer care.

Can I share my satisfaction or views of the purchased item?

You may share your opinion and experience of your purchased item with other customers. Review options are available on every product page in the “Review” tab. However, please consider the following guidelines when writing your product review:

  • Refrain from use of profanity, obscenities, offensive language or otherwise objectionable content.
  • Avoid inappropriate comments, including controversial statements, awkward or sensitive subjects, and legal matters.
  • URL or hyperlinks are not permitted.
  • Any other languages apart from English are not permitted. Please write your review only in English.
  • Do not post personal information, including phone numbers, email or mailing address, or credit card information.
  • Do not use product reviews to make service or policy complaints. Any negative service experience or disagreement with our service policies should be made direct to Electronics Bazaar.

Reviews that do not meet these guidelines may be removed from the Electronics Bazaar website.

Why Electronics Bazaar?

People are different. Their choices are different. And everyone wants to be spoilt for choice. This is exactly why we are here. To offer you an array of products ranging from Laptops to AIOs, Mobiles to Tablets and Cameras to Accessories.


100% Peace of mind:

One can never be at ease when the mind is not at peace. And making sure that you don’t lose sleep over the purchases, we source our products only from reputed brands, assuring you of 100% authentic products on every purchase and a good night’s sleep.

100% Satisfaction guaranteed:

Customer satisfaction is every brand’s motto and we are no different. As for us, one satisfied customer means a thousand smiles. And our products make sure you keep the smile on your face too.

So what’s in it for you?

  • Widest range of authentic products
  • Free Shipping
  • Cash On Delivery
  • Easy financing options and easy EMI
  • Phone Sales
  • Easy Returns Policy

Products priced so competitively, your wallets will never feel any lighter.

Add to that our highly trained & efficient executives who are available to assist you round the clock on our customer care number 1800-266-4000.


What is the cost of delivery?

We deliver to your home or office, anywhere within India. Products are dispatched from our nearest warehouse and usually shipped within same day (if order is placed before 4PM) or 24 hours. If you're a registered on-line customer with us, you can track the shipment status in your account. Customer will also receive an SMS from us with all the shipment details.

The delivery is free anywhere in India.

Do I have to be home to receive my items?

All deliveries must be signed for when you receive them; deliveries cannot be made to PO Boxes.

If you are unable to take delivery of your items in person - or if you have not received them within a reasonable period - please contact us on our Customer Care Number.

Can I nominate a different delivery address to the billing address?

You may choose to have products delivered to an address different to the billing address. However, we cannot deliver one order to multiple delivery addresses; in this instance, you must order items separately and assign the different delivery addresses to each.

What if I receive a damaged parcel, the wrong items, or don't receive my order at all?

If you believe there is damage to the products you've ordered, the incorrect items have been delivered, or your order hasn't arrived within the specified timeframe, please contact our customer care team immediately.


Manufacturer’s Warranty

All refurbished products are backed with a 1-year Replacement Warranty.

Majority of the goods advertised on this website come with a manufacturer's warranty. You should contact the manufacturer directly for details relating to the available manufacturer's warranty (if any).

What can I do if I have a problem with my new items?

If you are unhappy with the condition or performance of your new items, please contact our Customer Care team for further assistance.

What is Electronic Bazaar's online refund policy?

We want you to be completely satisfied with your purchase and suggest that you inspect your items upon delivery, to ensure you are happy with their condition and operation. If you're not content with the state of your new purchase, please refer to our Refund Policy.

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