Electronics Bazaar warrants the Refurbished Product against any electronic or mechanical defects for a period of 1 YEAR from the date of the original purchase by the consumer. Since the Refurbished product was sold as a refurbished item, the warranty does not apply to any cosmetic appearance items such as scratches or normal wear and tear. If an electronic or mechanical defect is confirmed by Electronics Bazaar or its service partner, EB will repair or, at its option, replace defective unit/parts with new or rebuilt materials without charge for either parts or labor. Replacement unit/parts will be warranted for the remaining portion of the original 1 YEAR warranty period.
Notwithstanding anything to the contrary herein, this warranty does not cover damage from accident, misuse, abuse, improper wiring, incorrect voltage or operating the Refurbished Product against the instructions in the owner's manual and shall not cover the Refurbished Product if it has been opened, altered, or tampered with.
Under no circumstances shall EB be liable for any special, incidental, or consequential damages or for any other expenses incurred by reason of use or sale of the Refurbished Product. This warranty is in lieu of any other warranties, including any express or implied warranty of merchantability, fitness for particular use or otherwise.
EB/Service Partner is not responsible for:
Software loss or data loss that may occur during the repair or replacement of the Product (if applicable).
Damage to or loss of any program, data, or removable storage media, or for costs of recovering any program or data (if applicable).
Refurbished Return Merchandise Authorization Service Terms
During the Warranty Period as stated above, EB/Service Partner will, at its sole discretion, repair or replace any defective component. All spare parts or modules removed under this warranty period become the property of EB/Service Partner. The terms and conditions of this Warranty constitute the complete and exclusive warranty agreement between you and EB/Service Partner for the product and supersede any prior agreement or representations made in any EB/Service Partner sales document, literature or advice that may be provided to the customer by any EB/Service Partner representative in connection with the customer’s purchase of the product. No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized EB/Service Partner representative.
If Service is required:
Returning your product to EB/Service Partner during the warranty period does not automatically mean that it will be repaired free of charge. Upon receiving your product, EB/Service Partner reserves the right to check the validity of your warranty and your request for warranty service. You should remove all such information from the product prior to its return. EB/Service Partner is not responsible for damage or loss of any personal data, programs, or removable storage media. EB/Service Partner is not responsible for the restoration or reinstallation of any data or programs other than software installed by EB/Service Partner when the product was manufactured.
Before contacting EB/Service Partner
Back up all your personal data and remove any confidential, proprietary information on the hard drive. EB/Service Partner will not be responsible for any loss of your own programs, data or information.
If you received an error message, write it down with the fault description and include it with the product.
Retrieve the following information from your product: operating system version, BIOS version, and notify if you have made any recent hardware or software changes.
Ensure you have the following information readily available: your product’s model name, serial number, sales invoice/receipt with date of purchase and warranty card. You will be required to provide proof of purchase before warranty service can be performed.
Make sure you are in front of your product and have your product turned on (if possible) when you call to perform troubleshooting procedures.