What Do Refurbished Laptop Grades: A, B, & C  Mean?

What Do Refurbished Laptop Grades: A, B, & C Mean?

What are Refurbished laptops?

Refurbished laptops are pre-owned computers that have been returned to the manufacturer or retailer for various reasons, such as minor defects, cosmetic imperfections, or simply because the original buyer changed their mind. These used laptops undergo rigorous testing, repairs, and quality assurance processes to ensure they meet the manufacturer's standards before being resold. Unlike many used laptops that are sold as-is, refurbished laptops are restored to like-new condition, both functionally and cosmetically. They are a reliable and cost-effective alternative to brand-new laptops. These laptops mostly come with a warranty to ensure the buyer’s peace of mind.

What are the Different Refurbished Grades?

Refurbished laptops are categorized into different grades based on their condition and level of wear and tear. These grades help buyers understand the quality and appearance of the device they are purchasing. Mainly, there are three grades you should know: Grade A, Grade B, & Grade C. Each grade reflects not only the physical appearance but also the functional reliability of the used laptop.

Grade A refurbished laptops

Grade A certified refurbished laptops represent the highest quality available in refurbished devices. These laptops are in near-perfect condition and showcase minimal signs of previous use like open box laptops. They undergo extensive testing and reconditioning to ensure they function like new. Therefore, you get a premium experience at a fraction of the cost of a brand-new laptop.

Cosmetic Condition

Grade A laptops have little to no cosmetic defects. They may have very slight surface scratches or minor scuffs, but these are barely noticeable. The overall aesthetic appeal of the laptop will not be affected.

Screen Quality

The screens on Grade A laptops are free from dead pixels, scratches, or discoloration. You can expect a clear and vibrant display while using it.

Keyboard and Trackpad

The keyboard and trackpad show minimal to no signs of wear. All keys are intact and the trackpad is responsive. You will have a seamless typing experience.

Battery Life

Grade A laptops have batteries that can last as long as new laptops. These have been tested to ensure they provide a reliable duration of use.


These used laptops perform like new ones with no lag. You can perform your everyday tasks and use it for more demanding applications as well.

Warranty and Support

Grade A refurbished laptops come with a warranty like new laptops. If you face any issues, your seller will fix the laptop free of cost.

Grade B refurbished laptops

Grade B certified refurbished laptops offer a balance between affordability and quality. They are an excellent choice for budget-conscious buyers. While these laptops may show more noticeable signs of previous use compared to Grade A models, they are fully functional and have been tested to ensure they meet essential performance standards.

Cosmetic Condition

There are visible cosmetic blemishes such as scratches, scuffs, or minor dents. These imperfections are purely superficial and do not affect the laptop's overall functionality or performance.

Screen Quality

Grade B laptops have screens that are generally in good condition, though they might have minor scratches or small blemishes. These imperfections are generally not noticeable when the screen is in use and do not interfere with display clarity.

Keyboard and Trackpad

The keyboard and trackpad may show moderate signs of wear, such as shiny keys. However, all keys and the trackpad remain fully functional. You can type without facing any issues.

Battery Life

Batteries in Grade B laptops are functional but may have a reduced capacity compared to new or Grade A laptops. They still provide a reasonable amount of usage time, but users might notice shorter battery life between charges.


These laptops are tested to ensure they meet necessary performance standards. Although they may not operate as flawlessly as Grade A models, they are still capable of handling everyday tasks and moderate workloads effectively.

Warranty and Support

You can expect a limited warranty when buying Grade B refurbished laptops. The warranty period is shorter than that of Grade A laptops.

Grade C refurbished laptops

Grade C certified refurbished laptops are the most budget-friendly option among refurbished devices. They are best suited for users who prioritize functionality over appearance. These laptops show significant signs of previous use but have been tested to ensure they are still operational and suitable for basic computing tasks.

Cosmetic Condition

You will find noticeable cosmetic flaws, including heavy scratches, dents, or discoloration on Grade C laptops. These are prominent and may affect the overall aesthetic. However, they do not impact the laptop’s functionality.

Screen Quality

Grade C laptops may have multiple scratches, pressure marks, or other signs of damage on screens. While these issues are visible and may affect the visual experience, they do not prevent the screen from being usable.

Keyboard and Trackpad

The keyboard and trackpad often show significant wear, such as worn-out keys or a less responsive trackpad. Despite these signs of use, they remain functional and allow users to perform necessary tasks.

Battery Life

Grade C laptops usually have reduced battery capacity. They will require more frequent charging. The battery life is much shorter compared to Grade A or B laptops. You may have to keep these used laptops plugged in to operate.


They can handle basic computing functions, such as web browsing, word processing, and light multimedia use. However, you cannot use them for heavy workloads.

Warranty and Support

Grade C refurbished laptops may come with a limited or no warranty. When included, the warranty period is usually shorter.

Other Refurbished Grades

In addition to Grade A, B, and C refurbished laptops, there are sometimes Grade D options available. They represent devices in the poorest condition among refurbished offerings. Grade D laptops show severe cosmetic damage and functional issues. These have scratches, dents, or missing parts. A Grade D laptop is only used for basic tasks or as spare parts. Given their condition, they are sold at a very low price. Buyers should carefully assess the condition and limitations of Grade D laptops before making a purchase.

What to Consider when Buying Refurbished Laptops or Computers?

Purchasing a used laptop or computer can be a cost-effective way to acquire reliable technology. However, several factors should be considered to ensure you get the best value for your money and a device that meets your needs.

Condition of the Device

When buying a refurbished laptop or computer, carefully assess its condition. Look for any signs of wear and tear, such as scratches, dents, or missing parts. Ensure that all essential components are present and functional, including the keyboard, trackpad, ports, and screen.

Specifications and Performance

Consider the specifications and performance of the refurbished laptop or computer. Check the processor, RAM, storage capacity, and graphics memory before purchasing. It will help to ensure that they meet your requirements for speed, multitasking, and running specific software.

Warranty and Return Policy

Verify whether the refurbished device comes with a warranty and understand its terms and duration. A warranty provides assurance that the device will be repaired or replaced if it encounters any issues within a specified period. Additionally, understand the seller's return policy before making the purchase.

Reputation of the Seller

Check their reliability, customer service, and the quality of their refurbished products before purchasing the laptop. With trusted sellers like Electronics Bazaar, you will not have to worry about the quality of the products. These factors can help you make an informed decision when purchasing a refurbished laptop or computer.

Buy The Best Refurbished Laptops At Electronics Bazaar

Find great deals on top-quality refurbished laptops at Electronics Bazaar! Whether you are a student gearing up for classes or a professional in need of reliable tech for your business, our wide selection of certified refurbished laptops has something for everyone. We are a Microsoft Authorised Refurbisher and have the best quality refurbished Dell laptops, HP refurbished laptops, Lenovo refurbished laptops, and refurbished Acer laptops. With rigorous testing and expert refurbishment, our laptops offer exceptional performance. Do not miss out on the chance to upgrade your old laptop without breaking the bank – shop now from Electronics Bazaar’s second-hand laptops for sales and seize the best deals today!